Lifetime Limited Warranty


30 Days Buy Back

We put a real effort and passion into crafting holsters for you. Thinking through every detail of design, carefully picking the raw materials, and always searching for better and innovative ways.

We keep all our production in-house, in the hands of skilled craftsmen, and test every holster before it gets shipped to you.

We believe in our product. And we will buy it back from you.

TERMS

The 30 Days Buy Back applies to all the products purchased through falcoholsters.com. All you need to do is submit a Return Request within 30 days from the date of receipt and send the merchandise to us. You will be issued a store credit ASAP after we receive the product from you. To ease the whole process, please keep in mind the following when return shipping:

  • Ship in the original product packaging, in as-new condition.
  • Ship with proof of purchase of the product (invoice).
  • If the return is international, remember to put insurance on the package, to be sure it gets to us without any trouble (otherwise you accept the risk of loss or damage during shipment

We will refund 100% money only for a product in 100% condition. In the case that the product was used or damaged, we will, at our discretion, decide to offer a partial store credit (unless the error was made by us).

The store credit will be provided in a form of a gift card, in a 100% value of the returned item (not including the shipping costs).

To initiate the return process, fill out your Return Request.

Although it is not required, we would be happy to hear your feedback at support@falcoholsters.com. We value your opinion.



Lifetime Warranty

All our products are handcrafted with care from high-quality materials, by a skilled team of Craftsmen. We keep our production in house, including product development. We believe that only a Craftsman that takes pride in his work can make a premium holster that lasts a lifetime.

We stand behind our holsters with no excuses. All of them.

TERMS

All Falco Holsters products purchased through falcoholsters.com are warrantied against manufacturing defects in materials and workmanship for the lifetime of the product. If your holster/pouch/bag fails you in any way under normal use, we will repair or replace it free of charge. You will only cover the shipping costs.

Please respect the following terms:

  • Ship with proof of purchase of the product (invoice).
  • If the return is international, remember to put insurance on the package, to be sure it gets to us without any trouble (otherwise you accept the risk of loss or damage during shipment)
  • The warranty does not cover damage caused by accident, improper use and overburdening the gear, or negligence. Normal wear and tears such as scuffs, scratches, and abrasions are not considered as a defect.
  • Only original, unaltered, and unmodified materials and workmanship are covered by this policy.
  • The Lifetime Warranty only covers the products purchased through falcoholsters.com. Secondhand purchases, third-party retailers, belly bands, and belts.

To initiate the claim process, fill out our Claim Form and send it to support@falcoholsters.com

Please keep in mind: