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Customer Reviews

Rating 4.65 out of 5 stars. On the basis of 7752 ratings.

Ed R

I would not recommend this company. They want a review when I have not received my holster. I have emailed them two times and have not received a tracking number yet. I will not buy from them again.

Hi Ed, Thank you for sharing your experience, and I’m truly sorry to hear about the frustration you've encountered. We understand how disappointing it is to be asked for feedback before receiving your order, and we sincerely apologize for the delay and lack of communication. Your emails should have been acknowledged promptly, and we’re looking into why that didn’t happen. We’ll make sure your tracking information is sent to you as soon as possible, and we’re committed to resolving this issue to your satisfaction. We value your feedback—it helps us improve—and we hope to earn back your trust. Sincerely,
mac sheels

Great holster. Absolutely amazing!

Hi Mac, Thank you very much for your positive feedback and continuos support.Stay safe and carry strong!
Mark Pascoe

5

Thank you for your 5 stars, Mark. I belive you are happy with the holster!
Jason H

Falco Holsters is amazing! They no only made a high quality holster that is secure and slim, but made it custom to my needs. I had a highly modified Beretta 96 with a light/rail and a gas pedal, so Falco Holsters had me send the parts to them so they could custom make a holster that no one else would. The result is fantastic and everything I needed. Falco Holsters went above and beyond for me!

Hi Jason, Thank you so much for your incredible feedback! We're thrilled to hear that your custom holster exceeded expectations. At Falco Holsters, we pride ourselves on crafting solutions that fit not just the firearm, but the individual behind it. Your modified Beretta 96 presented a unique challenge, and we're honored you trusted us to deliver a holster tailored to your exact needs. Knowing that it’s secure, slim, and everything you hoped for means the world to us. We’re always here to go above and beyond—because that’s what our customers deserve. Stay safe and shoot straight!
Clint

Many time repeat customer. But I must say this holster didn't quite meet expectations. There is no adjustable retention, which isn't usually a big deal, but with the leather backing it allows for more flex. And if you turn the holster upside down and barely shake it, the gun drops right out with ease. Not sure I'll keep it.

Hi Clint, We truly appreciate your continued support and loyalty—it means the world to us. That’s why we’re especially sorry to hear this holster didn’t meet your expectations. You’ve raised a valid point about the lack of adjustable retention, especially with the added flex from the leather backing. We understand how crucial secure retention is for confidence in carry, and it’s disappointing to hear that the firearm doesn’t stay put with minimal movement. Your feedback helps us improve, and we’d love the chance to make this right. If you’re open to it, our customer service team would be happy to explore alternative options or assist with a return. Your satisfaction is important to us, and we want to ensure you’re equipped with gear you trust.
Ken

High quality and great holster. Broke in super quick and very comfortable. Highly recommend.

Hi Ken, Thank you so much for the fantastic feedback! We’re thrilled to hear that your holster broke in quickly and is delivering the comfort and quality you were hoping for. It’s always great to know our gear is performing well right out of the box. We truly appreciate the recommendation—it means a lot coming from satisfied customers like you. If you ever need anything else or want to explore other carry options, we’re here for you!
Terry

So far it is exactly as advertised. One thing I would absolutely change is there should be a flap over with a snap it does come out fairly easily unless you have it on your belt with your belt pulled pretty tight and that way it's holding the pressure against your body and it doesn't fall out but once you take it off the belt it'll drop right out with no problem at all. That's a safety thing I would look at all it would take is just to fold over strap which you have one almost tall enough on it already and then lost a snap and that's all you need other than that the holster seems to wear and work just as it should I do want to oil the inside of it with something so it doesn't hard to finish on my gun I don't think it will anyway because of modern guns have a very hard finish but I still prefer to put some type of oiling on the inside of the holster before I continue to use it. Would I buy it again yes, but I like to see it improved with say like to snap I spoke about absolutely. Please consider that when you are thinking of buying. It wears very comfortably exactly is advertised many times I don't even realize it's there like it as I said the only gripe or problem that I have with it and I it's not worth the star being taken away so it will still get five stars at least for now I do wish that snap was on there to keep the gun a little more secure if I happen to get in a struggle it wouldn't take much for it to come out other than that like I said it's made just as it should be it's all leather no doubt about its quality leather quality stitching call you everything from top to bottom I have no gripe for problems with any of that excellent product still needs to snap though.

Hi Terry, Thank you so much for your detailed and insightful review! We’re thrilled to hear that the holster is living up to expectations in terms of comfort, craftsmanship, and overall quality. It’s great to know it wears so naturally that you sometimes forget it’s even there—that’s exactly the kind of experience we aim to deliver. Your feedback about the retention and the suggestion for a snap-secured flap is incredibly valuable. Safety and security are top priorities, and we appreciate your perspective on how a simple design tweak could enhance both. We’ll be passing this along to our design team for consideration in future models. As for oiling the inside of the holster, you're absolutely right—modern firearm finishes are quite durable, but a light conditioning treatment can help preserve both the leather and your gun’s finish. Just be sure to use a leather-safe product that won’t leave residue or affect retention. We’re honored that you’d buy from us again and grateful for your thoughtful recommendation to others. Thanks again for your support and for helping us improve!
Terry

So far it is exactly as advertised. One thing I would absolutely change is there should be a flap over with a snap it does come out fairly easily unless you have it on your belt with your belt pulled pretty tight and that way it's holding the pressure against your body and it doesn't fall out but once you take it off the belt it'll drop right out with no problem at all. That's a safety thing I would look at all it would take is just to fold over strap which you have one almost tall enough on it already and then lost a snap and that's all you need other than that the holster seems to wear and work just as it should I do want to oil the inside of it with something so it doesn't hard to finish on my gun I don't think it will anyway because of modern guns have a very hard finish but I still prefer to put some type of oiling on the inside of the holster before I continue to use it. Would I buy it again yes, but I like to see it improved with say like to snap I spoke about absolutely. Please consider that when you are thinking of buying. It wears very comfortably exactly is advertised many times I don't even realize it's there like it as I said the only gripe or problem that I have with it and I it's not worth the star being taken away so it will still get five stars at least for now I do wish that snap was on there to keep the gun a little more secure if I happen to get in a struggle it wouldn't take much for it to come out other than that like I said it's made just as it should be it's all leather no doubt about its quality leather quality stitching call you everything from top to bottom I have no gripe for problems with any of that excellent product still needs to snap though.

Hi Terry, Thank you so much for your detailed and insightful review! We’re thrilled to hear that the holster is living up to expectations in terms of comfort, craftsmanship, and overall quality. It’s great to know it wears so naturally that you sometimes forget it’s even there—that’s exactly the kind of experience we aim to deliver. Your feedback about the retention and the suggestion for a snap-secured flap is incredibly valuable. Safety and security are top priorities, and we appreciate your perspective on how a simple design tweak could enhance both. We’ll be passing this along to our design team for consideration in future models. As for oiling the inside of the holster, you're absolutely right—modern firearm finishes are quite durable, but a light conditioning treatment can help preserve both the leather and your gun’s finish. Just be sure to use a leather-safe product that won’t leave residue or affect retention. We’re honored that you’d buy from us again and grateful for your thoughtful recommendation to others. Thanks again for your support and for helping us improve!
James Blade

Wanted brown but received black, but minor inconvenience as they will work well rewardless of color.

Hi James, Thank you for your feedback! We’re sorry to hear the color wasn’t what you originally ordered—receiving black instead of brown is definitely not ideal. That said, we’re glad to know the holsters still work well for you regardless of the color. We appreciate your understanding and flexibility, and we’ll be reviewing this internally to help prevent future mix-ups. Thanks again for choosing Falco—we’re grateful for your support!
James Blade

Well made and works very well!

Hi James, Thank you for the great feedback! . Your satisfaction means a lot to us, and we’re grateful you chose Falco. If you ever need help with other gear or setups, don’t hesitate to reach out. Enjoy and carry with confidence!
James Blade

Excellent fit works extremely well with my Falco chest carry bag.

Hi James, Thank you so much for your kind words! We’re thrilled to hear that the holster fits perfectly and works seamlessly with your Falco chest carry bag. It’s always rewarding to know our gear is performing well in real-world use. If you ever need anything else or have questions about other setups, we’re here to help. Thanks again for choosing Falco—we truly appreciate your support!
James Blade

Holster did not fit, too small length wise. It appears that this was made for the compact version of my pistol not the full size. Waiting to hear from customer service. All my other Falco shoulder holsters are spot on!

Hi James, Thank you for your feedback, and I’m sorry to hear that the holster you received doesn’t fit your full-size pistol as expected. We understand how frustrating that can be, especially when your previous Falco shoulder holsters have fit perfectly. We appreciate your loyalty to our products, and we’re committed to resolving this quickly. Our customer service team should be in touch shortly, and we’ll make sure you receive the correct holster for your firearm. If there’s any delay, feel free to reach out again and we’ll prioritize your case. Thanks again for your patience and for being a valued customer—we’ll do our best to make this right.
Hillbilly

Due to angle cut to cover the trigger on the holster I received and the dent permanently pressed into the leather when making my holster I am very disappointed and this holster is not close to the pictures on Falco website. I specifically ordered this due to the angle showing to go directly across to belt loop with no angle down. Also the 1” dent into leather. Never should have made it through quality control. I don’t recommend and will not do buy back because of the time it takes to get another one. This holster unfortunately can be used but not with one in the pipe. 50 years using leather holsters and my first I’d never recommend.

Hi Hillbilly, Thank you for taking the time to share your experience. I’m truly sorry to hear that the holster you received didn’t meet your expectations, especially given your extensive experience with leather holsters over the past 50 years. We take pride in our craftsmanship and quality control, so it’s disappointing to learn that the product arrived with a dent. The holster cannot look as the holsters in the pictures, as the pictures on our website are intended to provide an informative visual representation of the holster’s shape. For marketing purposes, we typically use a Springfield Armory XDM as the model firearm, meaning the holster shown in the image is specifically designed to fit that weapon. While I understand your frustration with the time involved in a buy-back or exchange, we’d still like to offer a solution that respects your time and loyalty. If you’re open to it, please contact Customer Care team to help make this right. We appreciate your honesty, and while we regret that this was your first experience you wouldn’t recommend, we hope to earn back your trust in the future.
Fred

They custom made a holster for my revolver and it fits like a glove. Great construction, great customer service. The holster has belt loops on the back so it can be worn on the hip, too.

Hi Fred, Thank you so much for the kind words! We’re thrilled to hear that your custom holster fits perfectly and that you’re happy with the craftsmanship and service. It means a lot to us to know that the attention to detail paid off—and we’re glad the belt loop design adds that extra versatility you were looking for. If you ever need anything else or have ideas for future gear, we’re always here to help. Thanks again for choosing us!
Alex

Ordered it for a CZ Shadow 2 Carry. The thumb break does not fit at all - it is too short and can not be closed. Support does not react an instructions for sending the item back. Very poor customer experience!

Hi Alex, Thank you for your feedback, and I’m truly sorry to hear about your experience. We strive to ensure every product fits as intended, especially for models like the CZ Shadow 2 Carry, and it’s disappointing to learn that the thumb break didn’t meet expectations. Regarding the return process and lack of response from support—that’s absolutely not the level of service we aim to provide. I understand how frustrating that must be, and I want to make it right. Please reach out to me directly at [email protected], and I’ll prioritize resolving this issue for you. Your satisfaction matters to us, and we appreciate the opportunity to improve. Thank you again for bringing this to our attention. Warm regards, Elena Diana Gheorghinete
James Reynolds

Great holster high quality material Great craftsmanship fits the gun perfectly would highly recommend you to others

Hi James, Appreciate the strong endorsement. High-quality materials, precision fit, and craftsmanship you can count on—that’s what we build into every FALCO holster. Thanks for recommending us. We’re proud to support your carry setup and ready whenever you need gear that performs. Stay mission-ready.
Assaf

Very fast delivery, The holster fits perfectly (as usual). Very high quality (as usual again..) Very happy with it

Hi Assaf, Thanks for the continued trust. Fast delivery, perfect fit, and top-tier quality—that’s the standard we aim for every time. Glad to hear your gear is performing as expected. We appreciate you choosing FALCO again. Count on us to keep delivering holsters that match your mission. Stay sharp.
Ray

The holster's workmanship is second to none. The fit to my firearm is perfect. It looks great. The only thing I wish I could adjust is how high the holster makes my firearm ride when on me. I would have liked it lower to my belt line. But that's a personal preference.

Hi Ray, Appreciate the solid feedback. We’re glad to hear the fit and craftsmanship hit the mark—every holster we build is designed for precision and durability, and it’s great to know yours performs as expected. We hear you on the ride height. While our standard design aims for optimal balance between concealment and draw speed, we understand that carry preferences vary. If you’re ever looking to fine-tune your setup, our custom options might offer the lower ride you’re after. Thanks again for choosing FALCO. We’re here to support your carry mission, every step of the way.